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Asking For Feedback: Keep, Stop, Start

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January 1, 2024
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Constructive feedback is essential for personal and professional development. Indeed, receiving feedback helps people understand their strengths and weaknesses, identify areas for improvement, and provide opportunities to take action and adapt. Meaningful feedback also promotes self-awareness and increases motivation. While most leaders are accustomed to giving feedback, for some, receiving feedback from their team members is an unfamiliar concept.

Upward feedback is when subordinates evaluate their leader’s performance. Receiving this kind of feedback can reveal unique perspectives and insights regarding leadership effectiveness and the impact of their actions on team members. Further, upward feedback can help leaders adjust their behavior and, as a result, improve their effectiveness, increase team performance, and cultivate a more positive work environment in which employees feel valued.

This exercise will help leaders seek upward feedback from their team members using the Keep, Stop, Start approach. Using this method, leaders can request and receive constructive feedback from their team regarding what they should keep doing, stop doing, and start doing. On completion, leaders will gain valuable insights to help them take action and improve their leadership practices.